Advanced Communication Skills for Healthcare Professionals
This two-day course is designed for senior healthcare professionals who regularly face challenging conversations with patients and families. Held at St Julia's Hospice in Hayle, it draws on the SPIKES PLUS communication model to build practical, real-world skills in a supportive environment. The course is experiential in approach, meaning participants learn through doing rather than passive listening — expect role-play, reflection, and group work alongside facilitator input. It suits those who want to feel more confident and grounded when conversations get difficult, whether that's breaking bad news, managing expectations, or supporting someone through uncertainty.
